Professional repair and servicing for iCON equipment, carried out by experienced technicians using manufacturer-approved processes.
If your equipment is still under warranty, we carry out authorised repairs in line with manufacturer guidelines.
We assess the unit, complete approved repairs, and carry out all required testing before return.
For equipment outside of warranty, we offer professional repairs with clear advice and transparent pricing.
Where possible, we use manufacturer-approved parts and follow the same high standards as warranty work.
If you’re unsure whether your equipment is covered by warranty,
just get in touch and we’ll be happy to advise.
If you’re unsure whether your equipment is covered, get in touch and we’ll be happy to advise.
Many faults are caused by underlying electronic issues rather than simple wear and tear. Our approach focuses on identifying the root cause of the problem to ensure reliable, long-lasting repairs.
Step 1
Fill in the form and await your RMA. Once received, send or bring your item to us. (Items without an RMA will not be accepted.)
Step 2
We carry out a diagnostic check. Please allow up to 10 working days due to high demand.
Step 3
We’ll send you a quote and wait for your go-ahead before repair.
Step 4
We repair, test, and return your unit (payment required before dispatch; declined repairs incur an investigation fee and return carriage). Tracking is provided once dispatched.
We are an authorised service and repair centre for leading professional audio manufacturers, trusted by brands, DJs, musicians, and venues alike.
Our repairs are carried out by experienced technicians with a deep understanding of professional audio equipment and electronic systems.
We focus on accurate diagnosis, proper repair, and thorough testing - ensuring your equipment is returned ready for real-world use.
Lorum Ipsum
👉 Important:
You must upload a valid proof of purchase to proceed with a warranty repair.
If this is not provided, we will treat as a chargeable repair.
Proof of Purchase Requirements
To process a warranty repair, valid proof of purchase is required.
✅ Original invoice or clear receipt
❌ Order confirmations not accepted
⚠️ Incomplete documents may invalidate your claim
After Submission
What Happens Next
Official Authorised Pioneer DJ Service Centre
